# AI is getting facts about my hotel wrong. What now?

> Wrong parking, pet or price details in ChatGPT and Gemini answers cost hotels bookings. Where errors come from and how to find the source.

_UK and US · Updated 2026-10-27 · Akkrev, https://akkrev.com/ai-seo/ai-gets-your-hotel-wrong/_

AI assistants repeat what they read. When a guest asks "does [hotel] have parking?" and the answer is wrong, the error came from somewhere.

## Common errors

- Parking: "free" when you charge, or "none" when you have it.
- Pets: allowed or not, and fees.
- Prices without VAT or fees.
- Room types that no longer exist.
- A closed restaurant still listed as open.

## Where they come from

OTA listings that weren't updated, old reviews, travel articles from years ago, and your own site, if it says different things on different pages.

## Find the source

Ask Perplexity the same question and look at its citations. Then correct the source, not just your own site.

## Keep checking

Errors creep back when listings are edited. Weekly tracking catches them early, which is what our [plans](https://akkrev.com/pricing/) do.

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