# Why does ChatGPT say my restaurant is closed?

> AI assistants sometimes tell diners a restaurant is closed, or open at the wrong times. Where the wrong information comes from and how to trace it.

_UK and US · Updated 2026-10-27 · Akkrev, https://akkrev.com/ai-seo/why-ai-says-your-restaurant-is-closed/_

Few things cost a restaurant more quietly than an AI assistant telling diners it's closed.

## Where it comes from

- **Old listings** on directories you've forgotten about.
- **Temporary closures** that were marked on Google and never cleared.
- **Holiday hours** carried over from a previous year.
- **A former business at your address**, mixed up with yours.
- **Your own website**, if it still shows old hours somewhere.

## How to trace it

Ask Perplexity, which cites its sources, "Is [restaurant] in [town] open on Mondays?" and look at where the answer comes from. Then check your Google profile, your website and the main directories for your area.

## Then check again

AI tools refresh at different speeds. After correcting a source, check again over the next few weeks.

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