How does the seven-day free trial work?
Try your chosen plan free for seven days. Card required. Cancel before the trial ends to avoid the first charge. Your selected monthly or annual plan starts automatically after the trial. Your trial includes your chosen plan’s question and article limits. Complete your venue profile to start the first report. Stripe shows your first charge date and amount before you confirm. The 30-day guarantee starts with your first payment.
How does annual billing work?
Annual plans are £39 a month for Track, £119 for Grow and £319 for Scale, paid upfront as £468, £1,428 or £3,828 for 12 months. These whole-pound rates save at least 20% compared with the current monthly rates. Plans renew yearly. Cancel any time to stop the next yearly renewal. Your first annual payment is fully refundable within 30 days. The November six-month monthly offer is a separate billing option.
How long do I keep the November price?
Join by 30 November 2026 and keep the November rate for your first six paid months: £49 a month for Track, £149 for Grow or £399 for Scale. The standard monthly prices after that are £98, £298 and £798 respectively. You can cancel any time. Checkout shows the offer and renewal terms before you pay.
How does signing up work?
Pick a plan and start your seven-day free trial on Stripe’s secure checkout. Card required. Confirm your email, then complete your venue profile in about five minutes. Your questions, tracking and first report are prepared automatically within 7 days. No call is required.
What's a guest question?
A question your guests ask AI, such as "best boutique hotel in Bath" or "brunch with outdoor seating in Hackney". We suggest a set when you sign up, you can add your own, and we ask each one to each of four AI model families every week. Grok answers from memory; the other three use web search.
Can I change plans or cancel?
Yes, any time, from your billing page or by emailing [email protected]. Stripe shows the charge and effective date before you confirm a change. Cancel before a free trial ends to avoid the first charge. After payment, cancellation stops the next renewal and you keep access until the end of your paid billing period. If your plan doesn't help, tell us within 30 days of your first payment for a full refund.
Do I need to give you access to my website?
Tracking needs no website access. Grow and Scale prepare article drafts in your dashboard. Connect WordPress to publish after approval or opt into automatic publishing. Shopify publishing and Lovable change preparation are coming soon. GoDaddy, Hostinger and Squarespace connections read site or domain details. Some page updates still need your website editor. You manage Google and third-party listings yourself.
Is VAT included?
The displayed GBP subscription prices include applicable tax. US dollar amounts are guides. Confirm the currency and final total in checkout before paying.
I run several venues.
Each venue needs its own plan. For three or more, book a call and we'll put together a group price.
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