4.8 stars vs 4.5 stars: does the higher rating always win in AI?
Updated By Akkrev
Not always. AI matches what reviews say to what guests ask. Why a lower-rated place can be recommended first.
| 4.8 stars | 4.5 stars | |
|---|---|---|
| Review content | “Lovely”, “great service” | “Best Sunday roast in town”, “great for big groups” |
| Asked: “best roast for a group” | Maybe | Likely |
AI uses ratings as a quality signal, but the deciding factor for specific questions is what reviews say. A good-enough rating plus specific reviews beats a perfect rating with vague ones.